COVID Safety FAQs
The health and safety of all patrons remain the number one priority, with event specific health, hygiene and density monitoring being implemented. Impact Institute will continually be guided by State Government regulations and restrictions at the time of the event in order to ensure our Expo operates as a COVIDSafe event.
Our COVID Safe Event Plan is dependent on advice from QLD Health. As that advice changes, our COVID Safe Event Plan and Conditions of Entry may also change
Conditions of Entry
Conditions of Entry have been established to ensure the ongoing safety of staff and visitors to the Expo. To view please go click below:
What should I do if I have symptoms of COVID-19?
Please DO NOT attend the expo if you have any COVID-19 symptoms, no matter how mild. If you are unwell or developed symptoms, such as headache, fatigue, cough, sore throat or runny nose, you should get tested immediately & isolate until you receive a negative result.
Is it safe to attend the 2022 Expo?
The Gold Coast Disability Expo is COVIDSafe Approved.
A comprehensive COVIDSafe Event Plan has been submitted too and approved by QLD Health to ensure that the Gold Coast Disability Expo is compliant with all COVIDSafe requirements as directed by the QLD Government & QLD Health. As a result, appropriate COVIDSafe measure have been incorporated into the planning to optimise safety the attendees, exhibitors, staff & volunteers.
Do I have to get a ticket before I come to the Expo?
Yes. To save you time during checkin please register to get a ticket before the event. Entry is FREE! If you have not registered to get a ticket, you can register at the event.
Do I have to sign in when entering the Expo?
No. Once you have had your entry ticket scanned, you are free to enter the Expo.
Will physical distancing be implemented & maintained?
Yes - however it will be encouraged, not enforced. Restricting attendee numbers visiting exhibitor booths and at the stage; separate entry & exit points; 1.5m physical distancing guidelines at queuing areas such as registration and the café. Event and Management staff will be overseeing the implementation of these restrictions and providing guidance where required.
Will there be increased cleaning?
Yes. There will be increased frequency of surface cleaning & sanitisation conducted by venue cleaners including pre-event, during & post-event cleaning with particular emphasis on high touch points.
Will there be hand sanitisation stations?
Yes. There will be hand sanitisation station at the entry & exit points, in the aisles, at café’s and the stage.
Will there be COVIDSafe Marshals onsite?
Yes. Nominated COVID Safe staff & volunteers will be roaming around the venue to ensure COVIDSafe measure are adhered to and/or provide guidance where required. COVIDSafe Marshals will be identified by high vis vests.
How will we communicate if there is a COVID issue?
If any COVIDSafe issues arise, the organiser will contact QLD Health as per the COVIDSafe Event Plan in place.
Are face masks compulsory onsite at the Expo?
No. It is not mandatory to wear a face mask onsite during the Gold Coast Disability Expo. We recommend attendees wear a mask, particularly when interacting with exhibitors within their booth space or when in high traffic areas such as the café or registration areas. Event staff, volunteers and exhibitors are also recommended to wear a mask where physical distancing can not be maintained.
Is the Expo cashless?
Contactless card payment will be available at each point of sale. Although the event is FREE to attend, all visitors must register. Pre-registration is available via the website.
What are the measures being put in place to make sure we can come together safely?
Numerous COVIDSafe measures have been initiated, see the list below for more information.
- Directional flow layout to reduce mingling and extent of contact between different groups
- Physical distanced queuing encouraged with signage, crowd barriers and continually monitored by assigned COVIDSafe Marshals
- Single ‘entry’ & ‘exit’ points for the duration of the event
- Assigned Covid Marshals will be monitoring aisles, exhibitor booths and provide guidance where required
- Increased venue cleaning, including pre-event, during & post-event cleaning by venue cleaners with particular emphasis on high touch points
- Pre-registration/online ticketing available and encouraged